Q1. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.Also Western Union.
Q2.Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q3. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q4: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q5: If we can’t find a required product on website,how can we do?
A: You can contact us and tell us OEM part number,we will check for you.
Q6. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. we can pack the goods in branded boxes after getting your authorization letters.
About receiving details
Dear customer, because the lamps are fragile products, in a few cases, they are damaged because the logistics is too violent, please open the package before signing for a detailed inspection, if you find damage, please refuse to sign for, and ask the logistics carrier to issue a "proof of damage", and then provide our damaged product pictures, keep the outer packaging of the products, and contact us in time to deal with;
About product confirmation
If you are not sure if our product is right for you, please contact us with your vin and photo of the original car and we will confirm it for you
For information on additional charges for items delivered from outside the EU, you may have to pay additional charges for VAT and, if applicable, customs duties in your country of residence. If AliExpress is obliged by law to charge VAT, you will see the price including VAT at checkout. For more information on these fees, please contact the tax and customs authorities in your country.
About warranty
1. For defective products (excluding products that are artificially damaged and/or misused), the manufacturer provides a limited warranty of 365 days (upon receipt).
2. Defective items must be reported and returned within the warranty period (with original packaging if possible). You have to tell us what the defect is, provide photos and videos
